BORDER WALLETS
cLIENT
BORDERWALLETS
/BITCOINDESIGN
TYPE
SAAS PRODUCT
Industry
CRYPTO
Year
2024
TENURE
3 MONTHS
Infos
Border Wallets is a tool designed for individuals who use Bitcoin and want a secure method to encrypt and memorize their wallet's seed phrases.
MISSION STATEMENT
The goal was to enhance accessibility, reduce friction in user interactions, and build trust in the platform through clearer design, website architecture, and communication.
Complex User Interface:
75% of first-time users found the platform too technical.
Overwhelming Content:
60% of users felt overwhelmed by information.
Trust Barriers:
45% lacked confidence in the platform due to unclear messaging.
Confusing User Flow:
Only 30% of users completed their tasks successfully on the first try.
SOFTWARE USED
The core business goal was positioning Border Wallets as a secure and reliable alternative to physical wallets. The redesign focused on bringing Border Wallets up to par with physical wallets by emphasizing its security, ease of use, and convenience.
The aim was to shift user perception, showing that Border Wallets could provide the better reliability, ultimately broadening its user base and solidifying its position as a leader in cryptocurrency management.
SERVICE
UI + UX RE-DESIGN
INTERACTION DESIGN
DETAIL DOCUMENTATION
UX AUDIT
USER AUDIT
CONTENT STRATERGY
BRAND STRATERGY
FRONTEND DEVELOPEMENT
ONBOARDING PAGES
Simplified new user setup by creating intuitive steps for making them understand the selecting and personalizing seed phrases. Clear instructions, minimal cognitive load, and timely prompts helped guide users through wallet creation with ease.
CURATED Media Pages
Developed a cohesive design for announcements, blog posts, and video tutorials. Focused on scannable layouts and consistent branding to keep users informed and engaged.
Donation Pages
Streamlined the donation flow to highlight trust and transparency. Clear calls-to-action and proof of impact encouraged users to contribute to the Bitcoin ecosystem confidently
Feedback Pages
Introduced interactive forms for collecting user insights on wallet features and usability. Structured feedback allowed for continuous improvement based on real user needs.
Detailed Documentation Page
Created a comprehensive knowledge base covering best practices, FAQs, and troubleshooting. Enhanced search functionality and clear categorization empowered users to quickly find relevant information.
UX Audits
Performed a thorough review of existing flows, pinpointing usability roadblocks in wallet creation and backup. Recommendations addressed clarity, navigation, and visual hierarchy to create a more user-friendly experience
COMPRESSIVE DESIGN SYSTEM
The Proper design system was generated and future expansion of the project.
